Privacy Policy for AI Rank Vision

1. Information We Collect

We may collect the following types of information:

• Account Information: When you register for an account, we collect your email address and a securely hashed version of your password.
• Subscription and Payment Information: If you subscribe to our premium services, our payment processor, Stripe, will collect your payment card details. We do not store your full payment card information on our servers. We may store transaction metadata provided by Stripe, such as a Stripe customer ID, the last four digits of your card, and transaction IDs for billing and support purposes.
• Usage Data: We may collect information about how you use our website and services, such as the features you access and the queries you make. This helps us improve our services. This data is often aggregated and anonymized.
• Cookies and Tracking Technologies: We use cookies and similar technologies to operate and personalize our website, remember your preferences (like dark mode), and for session management.

2. How We Use Your Information

Your information is used for the following purposes:

• To provide, operate, and maintain our services.
• To process your transactions and manage your subscription.
• To improve and personalize your experience on our website.
• To communicate with you, including responding to your inquiries and providing customer support.
• For security purposes, such as preventing fraud and protecting our rights.
• To comply with legal obligations and regulatory requirements.
• With your consent, to send you updates, newsletters, or promotional materials.

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With Service Providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as website hosting, data analysis, payment processing (Stripe), and customer service. These providers are obligated to protect your information.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the service, or protect the personal safety of users or the public.
• With Your Consent: We may share your information for other purposes with your explicit consent.

Our payment processor is Stripe. You can review their privacy policy here: Stripe Privacy Policy.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete the information we have on you.
• The right to rectify inaccurate or incomplete information.
• The right to object to our processing of your personal information.
• The right to request that we restrict the processing of your personal information.
• The right to data portability (receive your data in a machine-readable format).
• The right to withdraw consent at any time where we relied on your consent to process your personal information.

To exercise these rights, please contact us using the details provided below.

5. Data Security and Retention

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes using HTTPS for data transmission and hashing passwords.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or as long as your account is active.

6. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or a higher age threshold where applicable by local law). We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with Personal Data, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.